Privacy Policy

1. What are cookies and how are they used by fedhelp.org?
fedhelp may place Internet cookies on your hard drive. Internet cookies are small files that may be placed on your hard disk for record-keeping purposes. Cookies are used to (a) remind us of who you are in order to deliver you better service; (b) estimate our audience size by determining repeat usage of the Web site to help target advertisements based on user interests and behavior; (c) track your progress in surveys; and (d) measure certain traffic patterns for use as a research tool to understand how our users' habits are similar or different from one another. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. By not accepting cookies, some Web pages may not display properly or you may not be permitted to access certain information. fedhelp also collects IP addresses (the Internet address of a computer) to track a user's session while the user remains anonymous. We analyze this data for certain trends in statistics, such as which parts of our site users are visiting and how long they spend there. In general, we do not link your IP addresses to anything personally identifiable to you. In those limited cases where session information is not anonymous, fedhelp will provide notice of the practice and an opportunity to “opt out”. Research companies that you may take surveys with through fedhelp may also use their own cookies. The content of such cookies and the use of the information they contain is controlled by the individual research companies, not by fedhelp. 

3. How is my information used?
fedhelp will not sell, rent, or lease your personally identifiable information to others without your consent. The information you provide will be used to support your relationship with fedhelp. Your information may be shared with agents, contractors, or business partners for the purpose of performing services for fedhelp. Specifically, we may share your personally identifiable information with certain list management and market research partners so they may send you additional invitations to surveys and offers we believe may be of interest to you via email, postal mail or telephone. However, all emails you receive from fedhelp and our Partners will come from fedhelp so you may easily distinguish all emails that come from us. We and our partners will always honor opt-out requests within 72 business hours. We want to help you quickly find information on fedhelp and alert you to specific surveys, updated information, and other new opportunities from fedhelp. Accordingly, we may send you direct mailings, or contact you by telephone about our various other opportunities we feel may be of interest to you. If you do not want to receive such mailings, simply “opt-out” by the means provided for in the mailings or by contacting admin@fedhelp.org

4. Who is collecting my information?
When you are on the fedhelp site and are asked for personal information, you are sharing that information with fedhelp alone, unless specifically stated otherwise. If data is being collected and/or maintained by any company other than fedhelp, you will be notified prior to the time of the data collection or transfer. If you do not want your data to be shared, you can choose not to allow the transfer by not participating in that particular survey. Please also be aware that fedhelp research partners that have links on our site may collect personally identifiable information about you. The information practices of those Web sites linked to fedhelp either through advertisements or other hyperlinks are not covered by this privacy statement.

5. With whom does fedjobs share my information? 
Unless we have your permission or are required by law, we will only share the personal data you provide with other fedhelp agents, contractors or our business partners for the purposes of performing services for fedhelp. fedhelp may share aggregated data with others. Aggregated data does not include personally identifiable information. fedhelp may also disclose account information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating fedhelp Terms of Use or may be causing injury to or interference with (either intentionally or unintentionally) fedhelp rights or property, other fedhelp users, or anyone else that could be harmed by such activities. fedhelp may disclose or access account information when we believe in good faith that the law requires it and for administrative and other purposes that we deem necessary to maintain, service, and improve our products and services.

6. How do I access, update or delete my information? 
You can request the individual information that fedhelp has collected about you, correct factual inaccuracies in your information, remove personal information from fedhelp’s data bases, and/or update your personal information by contacting Admin@fedhelp.org or updating your information on our website.

7. What does “opt-out” mean?
To “opt-out” means that you have notified fedhelp.org that we no longer have permission to use your information for a particular purpose. For example, when we send you information on a new survey, you will be given the opportunity to "opt-out" of receiving such information in the future. 

8. What else should I know about my privacy? 
Third party Internet sites and services accessible through fedhelp have separate privacy and data collection practices, independent of us. fedhelp has no responsibility or liability for these independent policies or actions. Please be careful and responsible online. If you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. While we strive to protect your information, fedhelp cannot ensure or warrant the security of any information through the transmission process and you do so at your own risk. 

9. What about my children and their use of your Web site?
Our Website is currently available only to persons 18 years of age or older. We do not collect user information from any visitors indicating they are under 18 years of age.

10. How can this policy be changed?
If we wish to change this policy, we will publish the changes on this website at least 30 days before those changes take effect. We will also notify registered users of changes to this policy by electronic mail. As always, if you do not agree with any changes to our privacy policy, you have the option of requesting that we delete your personally identifiable information from the site.